Access and Integration among Family, Community and Program

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Access and Integration Among Family, Community and Program

Connect and integrate youth and families to health and social services so there is a continuum of care and support at the community level.

The PYD approach recognizes that youth outcomes are impacted by the broader community and need beyond what any one organization can provide. The tool assess how well an organization connects with other important actors such as families, schools, and social and health services.

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NOT YET DEVELOPED (1)BEGINNING
(2)		DEVELOPING
(3)		COMPETENT
(4)		SCORING
3.F.1 The program has policies and processes in place for family engagement and outreach.
The program does not have structured, regular communication or programming with family members. The program has regular communication with parents to make them aware of the program and services provided.There is frequent, regular interaction between families and staff members. Families have occasional opportunities to be involved with the program. Family support is considered critical to youth success and there is dedicated programming for family members. Families are encouraged to participate in decision-making or program planning. Score:

___________
Examples:
  • Program only interacts with youth (beyond parental permission to allow youth to participate).
Examples:
  • Organization provides information to parents, so they understand the program.

Examples:
  • The program has a monthly newsletter for family members.
  • Family members’ suggestions, ideas, and concerns are welcomed, requested, documented, and implemented whenever possible.
  • There are activities for family members to observe youth in the program and structured opportunities to meet with staff.
Examples:
  • Staff structure activities for parents such as parenting groups, family events, parental involvement in planning meetings.
  • As part of staff protocol, staff members continuously reach out to families who have not participated in planning meetings to encourage them to be involved.
Evidence:
*3.F.2 Youth are linked to opportunities/resources in the community as needed or appropriate.
The program does not link youth to services, supports, and opportunities in the community. The program provides information about services in the community that are outside of the program but doesn’t help connect youth to those services. Program staff have relationships and/or partnerships with local schools, community-based organizations (CBOs), health providers, police, and other community organizations. Staff make youth aware of community opportunities and help connect youth to them if they say they are interested. Program staff proactively seeks collaboration and networks to make additional opportunities available to youth. Staff are able to identify youth with special needs, refer them to service providers, and stay in communication with the service providers to provide a continuum of care. This is done in a way that does not make the youth feel singled out or create a social difference for the youth where it does not exist. Score:

___________
Examples:
  • Program does not know about and/or communicate with other community programs or support resources.
Examples:
  • Program has a directory of services and support for youth and provides this information to all youth.
Examples:
  • Program shares opportunities with youth to participate in at schools, religious institutions, local government, and within the community and will introduce youth if they share interest.
Examples:
  • There is a protocol in which program staff identify special needs of youth, such as youth with disabilities, and inform the youth and family about that service and then maintains communication with the service provider to monitor youth needs.
Evidence:
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